Privacy Notice

At Buzup, we’re committed to being transparent about how we collect, use, and protect your personal information. This Privacy Notice explains our data practices and outlines your rights regarding your information.

We encourage you to read this Privacy Notice in full to understand how we handle your data. Use the links below to jump to a specific section.

What does Buzup do?

Buzup is a lead management and engagement platform allowing users to capture, organize, and convert leads efficiently. Our Platform helps you connect with your audience, making your content more discoverable, manageable, and actionable.

This Privacy Notice applies to our websites and services, including web and mobile apps, integrations, developer tools, and features (collectively the "Platform"). The Platform allows individuals and businesses to create and manage leads, communicate with customers, and participate in engagement and commerce opportunities.

How does this Privacy Notice apply to me?

This Privacy Notice applies to individuals who interact with Buzup or its services, including end-users, business users, customers, and anyone providing information through our Platform. When we act as data “controller,” Buzup determines the purpose and means of processing your information. If you provide information about someone else, you must inform them and provide them with a copy of this notice.

When acting as a “processor” (e.g., facilitating a payment for a Buzup user), this Notice does not apply—please refer to the privacy notice of the relevant Buzup customer in those cases.

Third-party processing and responsibilities

Buzup enables connections between users and third parties such as service providers and social platforms. Once you interact with a third party (e.g., click a link, subscribe, make a purchase), we recommend reviewing that third party’s privacy policy. Buzup does not control third-party data practices.

Information we collect

Information you provide voluntarily

• Account & Profile: e.g., name, email, username, contact details, company info.
• Payment & Transaction: e.g., payment method, billing address, transaction records (for paid features).
• Communication: e.g., platform messages, support requests, newsletters, survey responses.
• Search & Shared Interaction: e.g., search queries, actions taken, referrals.

Information collected automatically

• Usage & Analytics: e.g., IP address, device info, browser type, activities, location, cookies.
• Content Moderation: e.g., user-provided content, searches, message scans (to oversee compliance).

Information from third parties

• Social platforms you connect (e.g., profile info, posts).
• Trusted partners (for functionality, analytics, transactions).
• Other online services or public sources for security and compliance.

How we use the information we collect

• To operate, maintain, and improve the Platform and its features.
• To provide customer support, notify you about changes, fulfill requests, and process payments.
• To personalize your experience and recommend service features.
• To maintain security, detect fraud, and ensure compliance.
• To send marketing materials (where permitted) and carry out analytics and research.
• To comply with legal obligations, resolve disputes, and protect Buzup and its users.

Our legal bases include contract performance, legitimate interests, consent (where required), and compliance with legal obligations.

Children’s data

Buzup is not intended for children under 18. If we learn we have collected personal data from a child, we will delete it. Guardians who become aware a child has provided data should contact us promptly.

How and when we share the information we collect

• Publicly available: some user profile elements are public by nature.
• With other users: e.g., if you message or subscribe to others on the platform.
• With third parties: e.g., service providers supporting the platform, legal authorities as required, and payment providers for billing.
• To fulfill legal, protection, or business transfer obligations.

We require third parties to comply with data protection laws and process personal information only for specified purposes.

Disclosure of personal information to other countries

Your personal data may be processed in other countries where we or our partners operate. We use appropriate safeguards to ensure data protection, such as contractual clauses or relying on adequacy decisions.

How do we use cookies and similar tracking technology?

We use cookies and similar technologies to enhance your experience and analyze site usage. Manage preferences through your browser or our cookie banner. For details, see our Cookie Notice.

How long do we retain your personal information?

We keep your data as long as needed to fulfill the purposes described here, meet legal obligations, or resolve disputes. Retention periods vary by data type and context.

How do we secure your personal information?

We implement technical, administrative, and physical measures—including industry-standard encryption, monitoring, and audits—to protect your information. In the event of a data breach, we follow incident response procedures and notify affected users as legally required.

What are your rights in relation to personal information?

• Access, correct, or request deletion of your data
• Restrict or object to processing
• Request portability
• Withdraw consent at any time
• Opt out of marketing or data use for certain purposes

Your rights depend on local laws. You may contact us to exercise these rights. We may verify your identity before fulfilling requests.

If you are in the EU/EEA/UK or California, additional local protections and authorities apply.

Your U.S. State Privacy Rights and Additional Disclosures

Depending on your U.S. state, you may have regional privacy rights such as the right to access, delete, or correct your information, opt out of targeted ads or sale of data, and request information about data sharing. To exercise your rights, use the Data Request Form or contact us.

Supplemental information for Californian residents

In accordance with the CCPA, California residents have additional disclosures and rights regarding their personal information, including:

• The right to know, delete, or correct your data
• The right to opt out of selling/sharing your data
• The right to limit use or disclosure of sensitive data
• The right to non-discrimination for exercising your rights

To make requests, see the instructions in this Notice or contact us directly.

Complaints

We take privacy concerns seriously. If you have a complaint, contact us as described below. We'll investigate and respond. If unsatisfied, you may have the right to contact your local data protection authority.

Changes to This Privacy Notice

We may update this Privacy Notice occasionally to reflect legal, technical, or business changes. We’ll notify you appropriately if there are significant updates. Check the effective date for the latest version.

Contact us

If you have questions about this Privacy Notice or how we handle your data, or if you’d like to exercise your rights, please contact us at:

• Email: support@buzup.me

Last updated: 10 February 2025